PLC Warehouse offers six months warranty on used products and one year on new products.

Recipients may only return defective products or delivered products that differ from the placed order. If you need a specific version, hardware, firmware, etc. please contact us before placing your order. Returning products can only be done during the warranty period. Please contact our customer service department via info@plc-warehouse.com with any return requests.

They will review your request and contact you after having received your returned products. Our engineers and purchase team will do their utmost to repair or replace the item as fast a possible. However if repairing or replacing the product is not possible, we will have to refund your money. 

Please note that it is the responsibility of the customer to return the complete product including all the original boxes and accessories provided by PLC Warehouse. The shippingcost of a defective product towards PLC Warehouse is also a responsibility of the customer.

Returning a product must be done to the following address:

PLC Warehouse
C/ de L’Agricultura 39
08840 Viladecans
Spain

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